AVEORA operates on a premium, highly transparent contract-backed financial model. This charter outlines our strict milestone divisions, designed to protect your capital and guarantee advisor accountability.
We believe the principal source of client dissatisfaction in the immigration industry stems from upfront, non-refundable charging policies paired with low service transparency. By establishing AVEORA's **Milestone Refund Charter**, we contractually tie our advisory fees to distinct phases of your case preparation. Each payment represents work completed, legal reviews completed, and third-party document processing managed.
Our advisory contracts divide all client fees into three separate milestones, evaluated and billed independently:
**Scope:** Academic credentials mapping (WES/ECA), certified document reviews, custom pathway structuring, and language assessment preparation plans.
✦ Refundability: 100% Non-Refundable once onboarding is initiated and digital folder sharing is established.
**Scope:** Formatting work references, detailed resume parsing, legal compliance checks, and formal filing with government-mandated skills assessment bodies (e.g., ACS, Engineers Australia, VETASSESS).
✦ Refundability: 50% Refund of the Milestone 02 advisory fee if the skills assessment is formally rejected by the assessing body due solely to a proven clerical or packaging error by AVEORA's advisors.
**Scope:** Final compilation of permanent residency profile (Express Entry, Subclass 189/190/491 EOI), digital submission in federal pools, and direct visa submission liaison.
✦ Refundability: 100% Non-Refundable once digital submission confirmation is generated in federal/provincial government portals.
To maintain strict compliance and shield AVEORA from administrative liabilities, no refund of any milestone fee will be processed under the following events:
AVEORA operates strictly as an expert advisory consultancy. We do not issue visas. The absolute, final decision to award a visa, permanent residency, or training clearance resides solely with sovereign government departments (e.g., IRCC for Canada, DHA for Australia, BVA for Germany). Client understands that a contract with AVEORA represents a commitment to expert administrative preparation, not a commercial transaction for visa approvals.
Approved refund requests are processed within thirty (30) business days from formal verification of counselor error. All refunds are disbursed to the original corporate bank account of the client.